FeaturesPricingAboutContactSign InTry Free SessionThe hardest cases arrive early, and you can't ethically practice them on vulnerable people. SofiaHelp gives your clinicians realistic practice on scenarios co-developed with your clinical team, and gives your supervisors a console to review what they actually did — so readiness is built before the session, not during it.
Built with trauma-informed programs in mind
New clinicians meet trauma early, but there's no ethical way to practice those skills on real, vulnerable clients. The first real reps happen live.
Trauma work wears clinicians down. Staff who feel underprepared and unsupported carry more stress — and are the ones most likely to leave.
The trauma cases that most need supervisory eyes are the ones limited bandwidth can't reach — so the highest-stakes work gets the least review.
SofiaHelp supplements your supervision. Clinicians build trauma-informed skills on practice scenarios co-developed with your clinical team, and the Supervisor Console lets your supervisors review what they actually did — so the highest-stakes work finally gets eyes on it.
Review clinicians' practice sessions, annotate transcripts, and score competencies — eyes on the hardest skills. Explore the console →
Practice scenarios are co-developed with your clinical leadership and tuned to the trauma-informed skills you teach — never pre-built guarantees about sensitive content.
Clinicians build foundational skills on practice clients before they sit with a real one — so the first hard reps don't happen live.
A 30-minute session with your clinical leadership to scope what fits.
→We design practice scenarios with your team — you decide what's appropriate.
→Bulk-invite your team. Clinicians start practicing in under 2 minutes.
→Supervisors review practice in the console and target feedback where it's needed.
"Our clinicians build the hardest skills in a space we designed and control — and our supervisors can finally see how each of them is doing before the toughest cases land on their calendar."
Clinical Director · Trauma-Focused Program
No. We do not ship pre-built abuse, forensic-interview, or crisis scenarios. The practice scenarios are co-developed with your clinical team and tuned to the trauma-informed skills you want your clinicians to build — never offered as off-the-shelf guarantees about sensitive content. Your clinical leadership decides what is appropriate to practice.
New clinicians often meet trauma early and have little safe space to build readiness. SofiaHelp gives them realistic practice with AI clients — co-developed with your team to reflect trauma-informed work — so they build foundational skills before, not during, a real session. The Supervisor Console lets your supervisors review what they actually did and give targeted feedback.
No. SofiaHelp is a training and supervision tool, not a clinical intervention for secondary traumatic stress or vicarious trauma. What it does is reduce the load of unprepared early sessions and give supervisors visibility into how staff are doing — which supports the broader, human work of protecting your team from burnout.
No. It supplements supervised clinical work. Clinicians build skills on practice scenarios; your licensed supervisors review that practice in the Supervisor Console and bring their judgment to the cases that need it. The clinical decisions stay with your team.
Institutional pricing is a custom quote based on how many clinicians you train and the usage quota you want — there is no fixed per-person price. Individual plans are public ($0–$89/month) if you want to try it first. Book a walkthrough and we will scope it with your clinical team. We do not offer CE credits.
Yes. Session data is encrypted. Assigned supervisors review the practice sessions clinicians complete, and directors see aggregate engagement and competency progress. The architecture is HIPAA- and FERPA-conscious.
See how SofiaHelp builds trauma-informed readiness on scenarios your team controls — a 30-minute walkthrough, scoped with your clinical leadership.